People & Culture Specialist

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Full time
Job Summary
We are seeking a highly skilled Health & Wealth Specialist to join our People & Culture team. The successful candidate will be responsible for delivering total rewards that reflect our entrepreneurial culture, are market competitive and support our global growth.

About the Role
This is a key player position in our People & Culture team, responsible for all administrative duties for compensation, benefits and mobility processes across our APAC markets, as well as inputting into benefit design and process improvements. You will work collaboratively within the APAC Health & Wealth Team, as well as partnering with cross-functional departments including Payroll, P&C Partners, Retail Operations and Global Health & Wealth colleagues.

Main Responsibilities
  • Provide first-line support for all Health and Wealth related queries, including management of the ServiceNow Inbox.
  • Ownership of day-to-day benefits management within market (sweaty pursuits, pension, invoice processing and vendor liaison, share incentive plan, tax reporting, healthcare, referral bonus payments, mobility initiation, etc).
  • Administer retail bonus calculations for the region, partner with global counterparts and support the regional Health and Wealth team with the information required in their partnership with the business.
  • Support compensation processes and improve practices – compensation & benefit market surveys, year-end reviews, etc.
  • Partner, coordinate and communicate with third party providers (brokers and vendors) on benefits issues, invoice payments & subsequent payment queries.
  • Communicate any changes to compensation and benefit activities to wider business.
  • Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
  • Support the introduction of new systems by performing testing and audits as required.

Qualifications
  • 1-3 years of professional experience.
  • Experience working in a retail environment is strongly preferred.
  • Strong attention to detail.
  • Analytically minded.
  • Able to work independently, manage time and prioritize tasks.
  • Proficient in Microsoft Excel to intermediate level including advanced spreadsheets, pivot tables & vlookups.
  • Excellent communication skills both written and verbal. Fluency in English. Additional Asian languages will be of advantage.
  • Knowledge of Workday and/or understanding of mobility processes preferred.


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