Performance Improvement Specialist

6 days ago


Hong Kong Island, Hong Kong SAR China KPay Group Full time
Job Summary

KPay Group is seeking an experienced Performance Improvement Specialist to join our team.

About the Role

The successful candidate will be responsible for driving operational excellence in sales operations, identifying areas for improvement in operating procedure simplification, streamlining, and standardization.

Key Responsibilities
  • Build and monitor sales performance dashboards, reports, and prepare business development proposals based on detailed business and data analysis.
  • Develop and implement commission rules and incentive structures to motivate sales teams and align with business objectives.
  • Lead cross-department projects and customer support to gather data and insights for sales analysis and reporting.
  • Assist in the coordination and execution of sales campaigns, promotions, and incentive programs to drive sales productivity and achieve targets.
Requirements
  • Bachelor's degree in Business Administration, Operations Management, or other related field.
  • At least 5 years of working experience in project management, data analysis, sales operations-related field.
  • Advanced knowledge on Microsoft Excel is a plus.
  • Good command in written and spoken English, Cantonese, and Mandarin.
  • Team player with good interpersonal, presentation, and communication skills.


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