Agency Control and Governance Specialist

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as an Agency Control and Governance Specialist. As a key member of our organization, you will play a critical role in ensuring the quality and compliance of our agency channel.

Key Responsibilities:
  • Design and implement ongoing improvement of agency sales management policies and guidelines, with effective control monitoring programs in fulfilling group and regulatory requirements
  • Assist on implementing the Distribution Quality Operating Model and implement its application process across agency channel
  • Proactively identify and address regulatory changes and their impacts on distribution practices
Requirements:
  • University / College graduate plus 3-5 years proven experience, preferably in governance, internal control, quality assurance, compliance or complaint handling knowledge / exposure; exposure in agency channel is an advantage
  • Good presentation, communications, and facilitation skills
  • Proficient in written & spoken Putonghua, Cantonese and English
  • Knowledge in insurance and banking industry preferred
  • PC and Mac skills, knowledge on data mining and analysis tool is an advantage
  • Independent and be able to work under pressure
  • High level of integrity and take ownership and accountability of results
  • Proactive, mature, initiative, customer service oriented, willing and able to learn, team player, credible
What We Offer:

As a valued member of our team, you will have the opportunity to work with a dynamic and supportive organization that is committed to helping our customers and the community live Healthier, Longer, Better Lives. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

If you are a motivated and experienced professional who is passionate about quality and compliance, we encourage you to apply for this exciting opportunity.



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