Agency Control and Governance Specialist

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as an Agency Control and Governance Specialist. In this role, you will be responsible for ensuring the quality and compliance of our agency channel, fostering a culture of compliance, and implementing best practices and strategies to support our agencies' overall compliance with regulatory requirements.

Key Responsibilities:
  • Design and implement ongoing improvement of agency sales management policies and guidelines, with effective control monitoring programs in fulfilling group and regulatory requirements
  • Assist on implementing the Distribution Quality Operating Model and implement its application process across agency channel
  • Proactively identify and address regulatory changes and their impacts on distribution practices
Requirements:
  • University / College graduate plus 3-5 years proven experience, preferably in governance, internal control, quality assurance, compliance or complaint handling knowledge / exposure; exposure in agency channel is an advantage
  • Good presentation, communications, and facilitation skills
  • Proficient in written & spoken Putonghua, Cantonese and English
  • Knowledge in insurance and banking industry preferred
  • PC and Mac skills, knowledge on data mining and analysis tool is an advantage
  • Independent and able to work under pressure
  • High level of integrity and take ownership and accountability of results
  • Proactive, mature, initiative, customer service oriented, willing and able to learn, team player, credible
What We Offer:

As a valued member of our team, you will have the opportunity to work with a dynamic and supportive team, contribute to the growth and success of our organization, and develop your skills and expertise in a fast-paced and challenging environment.

We are committed to providing a positive and inclusive work environment that supports the well-being and career development of our employees. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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