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Agency Control and Governance Specialist
1 month ago
At AIA, we're on a mission to create a healthier, more sustainable future for everyone. To achieve this vision, we need talented individuals who can help us shape the future.
This role is a key part of our quality assurance function, ensuring that our agency channel operates effectively and efficiently. As Agency Control and Governance Specialist, you'll be responsible for fostering a compliance culture, implementing best practices, and monitoring controls to support agencies' overall compliance.
The successful candidate will have a proven track record of experience in governance, internal control, quality assurance, compliance, or complaint handling, preferably with knowledge of agency channels. They will be skilled in presentation, communication, and facilitation, with proficiency in written and spoken Putonghua, Cantonese, and English. Knowledge of the insurance and banking industry is also an asset.
This is an exciting opportunity to build a career with AIA and contribute to our mission of helping customers and communities live Healthier, Longer, Better Lives.