Governance and Control Specialist
3 weeks ago
We are seeking a highly skilled and experienced professional to join our Governance and Control team as an Assistant Manager. The successful candidate will play a vital role in supporting the team to manage the operation and sustain long-term business quality.
Key Responsibilities- Design and manage the execution of a flawless business quality framework for different distribution channels and models.
- Support the manager in designing and successfully implementing effective controls in identified risk areas of partnership distribution channels, including but not limited to:
- Selection and appointment of intermediaries
- On-going appraisal of intermediaries
- Sales & marketing and communication controls
- Compensation controls
- Sales process and business quality management
- Customer complaint and conduct management
- Collaborate with business partners and other internal collaborators to implement highly effective controls in identified risk areas.
- Prepare and perform regular risk and control assessments for the department, driving actions to address areas with increased risks.
- Investigate and report compliance incidents to the Direct Manager/Department.
- Coordinate and provide assistance for departmental reviews by Compliance, Internal Audit, and regulators.
- Provide all necessary support to enhance the awareness and knowledge of risk management, controls, and governance for department staff.
- Engage in governance-related initiatives to sustain long-term business quality.
- Support the manager on ad hoc projects and assignments.
- University/College graduate with 6 years of relevant working experience in the financial services industry.
- Driven, proactive, and highly independent.
- Strong ownership and accountability for results.
- Exceptional presentation, communication, and problem-solving skills.
- Good written and spoken English and Cantonese.
- Holder of IIQE certification is required.
AIA International Limited is a leading life insurance company dedicated to creating a healthier, more sustainable future for everyone. We are committed to helping our customers and the community live Healthier, Longer, Better Lives.
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