Customer Experience Officer

In this exciting role, you'll have the opportunity to shape the customer experience landscape at BOC Group Life Assurance Company Limited by overseeing the performance of our customer service team.Main Responsibilities:Direct and motivate a team of customer service representatives to achieve exceptional service standardsContribute to the development of...

Company OverviewHang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence and customer satisfaction. Our mission is to provide innovative banking solutions and exceptional customer experiences.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Digital and Branch...

Oliver James is seeking a Customer Experience Strategist to lead innovative customer experience initiatives that drive business transformation.Key ResponsibilitiesDevelop and implement end-to-end customer experience strategies aligned with broader business goals.Conduct user research to gather valuable insights influencing design decisions and...

Cathay Pacific Airways Limited is seeking a Customer Experience Champion to join its Global Service Centre team. As a Customer Experience Champion, you will be responsible for delivering exceptional customer experiences through technical and non-technical support, ensuring outstanding customer satisfaction and timeliness in meeting the organization's service...

OverviewDBS Bank, a leading financial institution in Asia, seeks a skilled Customer Experience Specialist to drive business success. This role is part of the Consumer Banking Group, which provides a wide range of products and services tailored to meet customers' needs at every life stage.We are looking for an experienced professional who can provide...

Job OverviewThe DBS Bank (Hong Kong) Limited is seeking a skilled Customer Experience Strategist to join our team. This role will involve working closely with key stakeholders to drive continuous enhancements in customer journeys.Key Responsibilities:The successful candidate will be responsible for VOC program design, application, and advisory. This includes...

We invite applications from highly motivated individuals for the role of Customer Experience Associate.Job OverviewDeliver exceptional customer service through proactive engagement and personalized attentionEvaluate and address customer concerns in a timely and efficient mannerBid farewell to customers, soliciting feedback and suggestions for...

Job SummaryBank of China (Hong Kong) Limited seeks a skilled Customer Service Specialist to join its team. The successful candidate will be responsible for providing exceptional customer experiences, promoting automated banking services, and enhancing business sales productivity.About the RoleThe Customer Service Specialist will report to the Department Head...

The Customer Experience Associate is a critical role that ensures a smooth and efficient onboarding experience for new merchants while providing ongoing support to our existing customer portfolio.This position requires a detail-oriented individual with excellent communication and problem-solving abilities. You'll be passionate about delivering outstanding...

About UsThe West Kowloon Cultural District Authority is a leading cultural organization dedicated to promoting artistic innovation and community engagement. Our vision is to create a vibrant cultural hub that showcases the best of Hong Kong and international art, design, and architecture.The JobWe are seeking a highly motivated Membership Supervisor to join...

Job Description:We are seeking a Customer Experience Ambassador to join our team at Kerry Hotel Hong Kong. As a key member of our hospitality team, you will be responsible for creating memorable experiences for our guests through exceptional service and attention to detail.In this role, you will provide updated and relevant information regarding local areas,...

Customer Services Officer (Ref: CC/GETS/CSO) Posted on 07/10/24 17:32 Full Time Hong Kong SAR Responsibilities: Handle telephone & email enquiries and welcome customers' feedback in a professional manner. Establish a professional image as Software Guidance / Solution Provider / Adviser. Maintain a good customer relationship by providing one-stop customer...

Asia Pacific Soft Limited ("APSoft") is a leading IT software and services company in the industry, delivering strategic advice and solutions, including the design, development, deployment, and operations of end-to-end IT solutions to meet customers' business needs. Role Description As a Customer Service Officer at APSoft, you will play a vital role in...

We are seeking a highly skilled and experienced Membership Supervisor to join our team at M+In this role, you will be responsible for delivering high quality customer service duties in the member's lounge, handling customer inquiries and complaints, and performing other ad hoc duties as required.You will be part of a dynamic and collaborative team that...

We are looking for a highly motivated and enthusiastic individual to join our team as a Retail Management Trainee. As a member of our team, you will have the opportunity to develop your skills and knowledge in retail operations, sales, and customer service.Required Skills and QualificationsDegree holder in any related field.Strong passion for the retail...

Required Skills and Qualifications:A fashion enthusiast with a passion for the Maison Kitsuné aesthetic and lifestyle.A natural communicator with excellent interpersonal skills and fluency in English and Cantonese (Mandarin is a plus).Experienced in retail sales, with a proven track record of achieving targets and delivering exceptional customer service.A...

About the RoleThis Sales Associate position offers an exciting opportunity to join the Under Armour team and contribute to the success of our retail stores. As a key member of the sales team, you will play a vital role in providing an exceptional customer experience, driving sales growth, and upholding Under Armour's brand values. If you're passionate about...

**Job Summary**We are seeking an experienced professional to lead the Customer Caring and Engagement team in High Speed Rail. The successful candidate will have a strong background in customer service and experience in managing teams.**Key Responsibilities**Manage the day-to-day operations of the Customer Caring and Engagement team to ensure high-quality...

Company OverviewHang Seng Bank Limited is committed to service excellence, recognizing our people as our most valuable asset. We strive to continually enhance our performance for customers and provide best-in-class products and services.

Company OverviewHang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence and customer satisfaction. Our mission is to provide innovative products and services that meet the evolving needs of our customers.Job DescriptionWe are seeking an experienced Customer Experience Strategist to join our team. As a key...