Cantonese and Mandarin Sales Consultant

5 days ago

Hong Kong, Central and Western District, Hong Kong SAR China 朗喬 Immerse Languages Full time
About Us:

Immerse Languages Institute is a leading provider of language courses and services. We are committed to delivering high-quality education and exceptional customer service.

About the Role:

This is an exciting opportunity for a sales-oriented individual to join our team as a Sales Consultant. The successful candidate will be responsible for answering inquiries, promoting our language courses, and enrolling new clients.

Main Responsibilities:

  • To respond to inquiries via phone, email, and in-person, providing information about our language courses and services.
  • To conduct needs analysis to understand clients' language learning objectives and recommend suitable courses.
  • To promote language courses to meet or exceed monthly sales targets.
  • To build and maintain relationships with clients to ensure customer satisfaction and retention.
  • To provide excellent customer service, responding to client queries and resolving any issues promptly.
  • To collaborate with the marketing team to develop and implement sales strategies.
  • To follow up with clients and prospects during non-working hours (including evenings and weekends) to ensure timely communication and conversion of leads.

Requirements:

  • Bachelor's degree or equivalent.
  • Grade B or above in DSE English.
  • Fluent in Cantonese and Mandarin (conversation and typing) is essential.
  • 1-2 years of sales experience in the service industry (language teaching experience an advantage).
  • Excellent communication, interpersonal, and customer service skills.
  • Results-driven and able to work in a fast-paced environment.
  • Proficient in MS Office and Google Suite.
  • Ability to work 5.5 days a week and be available to follow up with cases during non-working hours as needed.
  • Willingness to work in a target-driven environment and adapt to changing priorities.

Benefits:

  • Competitive basic salary: HKD 15,000 - HKD17,000 per month.
  • Commission scheme to reward outstanding sales performance which your monthly pay could be above HKD30k.
  • Opportunities for professional growth and development in a dynamic and supportive team.
  • Comprehensive training to ensure your success in the role.

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