Language Learning Consultant
2 weeks ago
Our team at Immerse Languages Institute is dedicated to providing high-quality language courses and exceptional customer service to our clients. We are seeking a sales-oriented individual to join our team as a Sales Consultant. In this role, you will be responsible for building strong relationships with potential clients, understanding their language learning needs, and recommending suitable courses to meet their goals.
Main Responsibilities
* Respond to inquiries via phone, email, and in-person, providing information about our language courses and services.* Conduct needs analysis to understand clients' language learning objectives and recommend suitable courses.* Promote language courses to meet or exceed monthly sales targets.* Build and maintain relationships with clients to ensure customer satisfaction and retention.* Provide excellent customer service, responding to client queries and resolving any issues promptly.* Collaborate with the marketing team to develop and implement sales strategies.* Follow up with clients and prospects during non-working hours (including evenings and weekends) to ensure timely communication and conversion of leads.
Requirements
* Bachelor's degree or equivalent.* Grade B or above in DSE English.* Fluent in Cantonese and Mandarin (conversation and typing) is essential.* 1-2 years of sales experience in the service industry (language teaching experience an advantage).* Excellent communication, interpersonal, and customer service skills.* Results-driven and able to work in a fast-paced environment.* Proficient in MS Office and Google Suite.* Ability to work 5.5 days a week and be available to follow up with cases during non-working hours as needed.* Willingness to work in a target-driven environment and adapt to changing priorities.
What We Offer
* Competitive basic salary: HKD 15,000 - HKD17,000 per month.* Commission scheme to reward outstanding sales performance which your monthly pay could be above HKD30k.* Opportunities for professional growth and development in a dynamic and supportive team.* Comprehensive training to ensure your success in the role.
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