Front Office Leader
1 week ago
Lead Front Office Team
We are looking for an exceptional leader to join our team at Shangri-La. This is an exciting opportunity for a seasoned professional with strong leadership and communication skills.
- The ideal candidate will have at least 5 years of experience in the Front Office, with a minimum of 3 years in a supervisory role, preferably in a luxury hotel or related industry.
- They should be proficient in Opera System and Microsoft Office applications.
- A strong problem-solving ability, excellent leadership skills, and effective communication skills are essential for this position.
- Fluency in English, Cantonese, and Putonghua is required to interact with guests, colleagues, and management in a professional manner.
Job Description:
This role involves leading the Front Office team to deliver exceptional guest experiences. The successful candidate will be responsible for managing daily operations, ensuring seamless check-in and check-out processes, and maintaining high standards of service quality.
Required Skills and Qualifications:
- At least 5 years of Front Office experience with supervisory experience
- Knowledge of Opera System and Microsoft Office applications
- Strong leadership and communication skills
- Excellent command of English, Cantonese, and Putonghua
Benefits:
- A competitive salary range of HKD 55,000 - HKD 65,000 per month (depending on experience)
- Ongoing training and development opportunities
- A dynamic and supportive work environment
Others:
All information provided by applicants will be treated confidentially and used only for recruitment purposes. We welcome applications from experienced professionals who share our commitment to delivering exceptional guest experiences.
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