Front Office Supervisor

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Ovolo Group Full time

About Us

Ovolo Group is an independently owned and operated lifestyle brand with a passion for creating unique experiences for our guests. We're looking for a Front Office Supervisor to join our team at Ovolo Central.

The Role

As a Front Office Supervisor, you will be responsible for maintaining and upholding our high standards of service. You will be the face of the house, creating a warm and welcoming environment for our guests. You will also be responsible for running the smooth operations of the front office, identifying guests' needs and solutions, and rectifying any issues that may arise.

Key Responsibilities

  • Supervise and support a small team to achieve excellence in guest service
  • Identify and resolve guest issues in a timely and professional manner
  • Maintain accurate records and reports
  • Collaborate with other departments to ensure seamless operations

What We Offer

  • A dynamic and fast-paced work environment
  • Opportunities for career growth and development
  • A supportive and collaborative team
  • Competitive salary and benefits package

Requirements

  • Previous experience in a front office or customer service role
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.



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