User Experience Journey Team Lead, Visionary and Innovator
1 week ago
DBS Bank (Hong Kong) Limited is a leading financial institution that enables and empowers businesses with an efficient, nimble, and resilient infrastructure.
Company Overview
We manage the majority of the bank's operational processes and strive to delight our business partners through multiple banking delivery channels.
Job Summary
This role is responsible for designing strategic plans to support the bank's transformation strategies in improving employee experiences. Key responsibilities include driving people engagement, communicating strategic messages, and supporting the future leader program in grooming talents. Additionally, this role involves bridging stakeholders from various departments to contribute to DBS business priorities and strategic objectives.
Responsibilities
- Design and implement strategic plans to enhance employee experiences.
- Drive people engagement by organizing events, volunteer work, learning activities, and branding initiatives.
- Communicate strategic messages through internal events and newsletters.
- Support the future leader program in grooming departmental talents.
- Bridge stakeholders from business, technology, and operations to contribute to DBS business priorities and strategic objectives.
Requirements
- Bachelor or Master degree.
- Minimum 6-8 years working experience in event management, process improvement, or project management.
- Professional knowledge and skills in Design Thinking, Human-Centered Design, Project and Process Improvement.
- Good strategic mindset and design sense.
- Proficient in Adobe Creative Suite.
- Excellent communication skills in both written and spoken English and Chinese.
- Fast learning and multi-tasking capability.
- Effective time and stakeholder management.
What We Offer
A competitive salary and benefits package, as well as the opportunity to work in a dynamic environment that supports your development and recognizes your achievements.
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