User Experience Innovation Specialist
1 week ago
About Us
Bank of China (Hong Kong) Limited is a leading financial institution dedicated to providing innovative banking solutions.
Salary and Benefits
We offer attractive compensation packages and benefits to our employees, ensuring their overall well-being and success.
Job Description
As an Assistant User Experience Designer at Bank of China (Hong Kong) Limited, you will play a key role in enhancing customer journeys and experiences through the adoption of innovative technology.
Responsibilities include:
- Developing business models by leveraging cutting-edge technology to drive customer satisfaction and loyalty;
- Staying abreast of FinTech developments and market trends worldwide, researching and creating feasible solutions to stay ahead of the competition;
- Cultivating and analyzing customer needs to design intuitive UX/UI for digital platforms in an agile approach;
- Collaborating with cross-functional teams to formulate system requirements and ensure seamless user experience;
- Maintaining high levels of customer satisfaction by continuously monitoring feedback and proposing optimization suggestions.
Required Skills and Qualifications
To succeed in this role, you should possess:
- A degree or higher in eCommerce, Innovative Technology, Business Administration, Information Technology, or related disciplines;
- At least 2 years of relevant working experience in UX/UI design or a related field;
- Demonstrated expertise in innovative thinking and problem-solving;
- Excellent collaboration and communication skills, with the ability to build strong relationships with internal and external stakeholders;
- A strong sense of responsibility and adaptability, with a willingness to accept new challenges;
- Proficiency in using Figma, Microsoft Office software, and Chinese input methods.
How You Can Contribute
We are looking for a talented individual who can contribute to our mission of delivering exceptional customer experiences. If you have a passion for innovation and a desire to make a meaningful impact, please consider joining our team.
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