Strategic Account Technology Strategist

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Microsoft Full time
Customer Engagement

As a Strategic Account Technology Strategist at Microsoft, you will be responsible for cultivating relationships with customers and using Microsoft sales strategies to establish alignment and secure buy-in and execution. You will connect the customer to Microsoft business and technical executives, establish a Rhythm of Business (RoB) with top customer sponsors, and work with customer partners to foster trust and brand growth and loyalty.

Account Management

You will develop and oversee the execution of account plans, utilizing common sales and delivery methodology for the Microsoft sales organization. You will lead multiple, diverse, and high-performing teams, coordinate with internal industry experts on account planning and execution, and identify new business opportunities and drive account growth. You will also expand your network of key internal and external partners and other business decision makers in customers' accounts to grow sales and partner impact.

Sales Excellence

You will actively seek customer feedback to identify and understand the drivers of satisfaction and/or dissatisfaction. You will help create long-term strategies aimed at maintaining levels of customer satisfaction, and orchestrate others to anticipate issues/risks on customer satisfaction. You will leverage key executive relationships to build trust with the customer organization and proactively establish agreement on success measures and manage execution on success measures.

Industry Knowledge

If aligned by industry, you will exhibit deep knowledge of the industry, current trends, and market dynamics, and the competitive landscape. You will leverage your depth of industry knowledge to position Solution Area technology in industry context and demonstrate the ability to position how Microsoft products and solutions will help customers realize innovation through business transformation.

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