Digital Commerce Operations Manager

1 week ago


Kowloon, Kowloon City, Hong Kong SAR China JPC TEXSON LTD Full time

Company Overview

JPC Texson Ltd is a leading eCommerce business specializing in FMCG products.

Salary Range: HKD 40,000 - HKD 60,000 per month, depending on experience.

Job Description:

  • Oversee and manage the company's eCommerce platforms, including the company's own website and third-party marketplaces such as HKTVmall, Yoho, and Neighbuy.
  • Develop and execute eCommerce strategies to drive online sales and customer engagement.
  • Handle daily eCommerce operations, including order processing, inventory management, and logistics coordination.
  • Ensure product listings are accurate and updated with relevant descriptions, images, and pricing.
  • Provide excellent customer service by addressing inquiries, handling complaints, and resolving issues promptly.
  • Assist in developing and executing online promotions and marketing campaigns to enhance brand visibility and sales.
  • Monitor and analyze website traffic, sales data, and customer behavior to identify trends and opportunities for improvement.

Required Skills and Qualifications:

  • Diploma holder or above in a relevant field.
  • 2+ years of experience in eCommerce operations or related roles.
  • Excellent communication and customer service skills.
  • Proficiency in eCommerce platforms and tools.

Benefits:

  • 5.5 days work (Mon to Fri 10:00am-6:30pm; Sat 10:30am-1:30pm).
  • Annual leave 10 days.
  • Medical insurance.


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