Senior Deposit and Payment Operations Manager

1 week ago


Kowloon, Kowloon City, Hong Kong SAR China MUFG Full time
Unlock Your Potential in Financial Leadership
At MUFG, we're committed to empowering our employees to achieve their full potential. As a Senior Deposit and Payment Operations Manager, you'll play a critical role in shaping the future of our operations.

About the Role:
Manage a high-performing team responsible for daily deposit and payment operations, ensuring seamless execution and timely resolution of any issues.

Main Responsibilities:
  • Lead daily operations, including transaction processing, settlement, and reporting.
  • Represent Deposit and Payment Operations in project settings, fostering collaboration and driving results.
  • Perform reconciliation of pending transactions, identifying and addressing irregularities.
  • Determine support levels for new products, managing risk profiles for the department.
  • Investigate operational incidents, preparing reports and recommending improvements to mitigate future risks.
  • Contribute to departmental strategy development, enhancing workflows and efficiency.
  • Participate in audits and inspections, working closely with auditors, authorities, and regulators.
  • Nurture stakeholder relationships within MUFG and externally, ensuring strong communication and service delivery.
  • Prioritize quality service, maintaining the function's reputation and meeting customer expectations.

Requirements:
  • Tertiary education and minimum 8 years of relevant experience.
  • Proven knowledge of Faster Payment Systems and domestic remittance operations in Hong Kong.
  • Strong leadership, coaching, and mentoring skills.
  • Excellent communication and presentation abilities.
  • Familiarity with AML requirements applicable to payment operations.
  • Experience handling high-volume payment transactions with banking systems.
  • Good personal integrity and control mindset.
  • Fluent English language skills, both written and spoken.
  • Proficiency in Microsoft Office Excel and Word.

Estimated Salary Range:
$120,000 - $180,000 per annum, depending on qualifications and experience.

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