Account Development Executive
5 days ago
Monotype is a leading provider of type and technology solutions for the design industry.
About the RoleThe Mid-Market Account Executive will be responsible for delivering a positive customer experience to prospective clients. This includes interacting with clients via telephone, email, and other technologies to set the stage for continued engagement and growing interest in Monotype's products and services.
Key Responsibilities- Manage inbound sales requests received via web, email, and phone.
- Research targeted leads and accounts to identify decision makers, understand need and buying cycles, and enable effective sales follow-up.
- Cold-call prospects generated from internal marketing programs, or accounts identified for Inside Sales coverage.
- Answer existing customer queries and spot opportunities for future sales.
- Set up and deliver sales presentations, product/service demonstrations and other sales engagements.
- Retrieve customer feedback and share insights of lessons learned throughout the customer engagement cycle that will contribute to improving offerings, positioning, customer engagement process, customer experience, sales outcomes.
- Obtain thorough knowledge of company's solutions and corporate/market value to identify and drive qualified leads.
- Collaborate with supervisor and sales teams to determine sales strategies and approaches.
- Engage current customers through telephone and email to maintain relationships and increase potential add-on products and services.
- At least 3 years sales experience required.
- Proven track record of meeting/exceeding sales quotas.
- Proven track record in closing medium-sized corporate accounts.
- Previous experience within software, technology, publishing, media, advertising or design market segments preferred.
- Excellent verbal and written communication as well as presentation skills.
- Experience in planning and implementing Account and Territory Management strategies.
- Demonstrable experience of converting cold leads into successful new business.
- Understanding of CRM technology.
- Previous experience with Salesforce is preferred.
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