Airport Operations Manager

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Airlines Ltd Full time

Job Overview

Hong Kong Airlines Ltd is a leading airline that provides professional training and development opportunities for its employees. We are looking for a highly skilled and experienced individual to join our team as a Supervisor, Airport Services.

The successful candidate will be responsible for assisting in the development and maintenance of passenger and baggage services policies and procedures, training materials, and records. They will also coordinate with various stakeholders, including commercial and operations teams, for new product and service rollouts.

Key Responsibilities

Develop and maintain passenger and baggage services policies and procedures, training materials, and records.Coordinate with commercial and operations teams for new product and service rollouts.Ensure compliance with airport, regulatory, corporate quality, safety, and security requirements.Deliver passenger services training to internal and external staff.Prepare data and presentation material for management review.Monitor industrial passenger and baggage services trends and establish strategic long-term planning.Identify potential hazards, safety threats, and security risks and report to the Airport Manager.

Requirements

To be considered for this role, you must have at least 5 years of relevant experience in the aviation industry, preferably in a supervisory position. You should also have a good command of spoken and written English and Chinese, as well as proficiency in MS Office applications and Chinese Word Processing.

Able to work under pressure, meet tight deadlines, and possess good leadership skills are essential qualities required for this role. If you are a detail-minded, organized, and independent individual with excellent communication skills, we encourage you to apply.



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