Airport Operations Manager

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time
Job Overview

Cathay Pacific Airways Limited is seeking a skilled professional to fill the role of Hub Operations Lead. In this position, you will be responsible for providing exceptional customer service, controlling costs effectively, and ensuring performance meets relevant KPIs.

Key Responsibilities
  • Flight Operations Monitoring
    • Monitor ground handling activities on loading, fueling, catering; and security/safety rules compliance before dispatching Cathay's flights.
  • Communication and Coordination
    • Disseminate flight and operations information to internal and external operations parties.
    • Act as the key coordination point with the Integrated Operations Centre (IOC) regarding flight operations issues and coordinate with respective Control Offices to facilitate the running of Hong Kong International Airport (HKIA) ground handling operations.
  • Daily Operations Management
    • Coordinate daily operations with key stakeholders and Airport Authority (AA) in the Integrated Airport Centre (IAC) to facilitate a smooth passenger journey.
Requirements
  • Qualifications and Skills
    • Right to work in Hong Kong.
    • Minimum age of 18.
    • Good command of spoken and written English.
    • Good interpersonal and communication skills.
    • Proficiency in PC operation.
    • Strong analytical and problem-solving skills.
Benefits
  • World-Class Service Brand
    • Being part of a world-class service brand to be proud of.
  • Training and Career Development
    • World-class training and structured career progression path.
  • Safe and Collaborative Work Environment
    • A safe and collaborative working environment which embraces a diverse and inclusive culture.
  • Comprehensive Benefits Package
    • Extensive medical coverage & insurance scheme for you and your dependents.
    • Discounted travel across many airlines for you and your family.


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