Retail Operations Manager
1 day ago
Lululemon Athletica is a leading athletic apparel company that values innovation, sustainability, and community. We strive to create products and experiences that inspire people to live their best lives.
About this Role:
We are seeking a highly motivated Vendor Operations Lead to join our Supply Chain team. In this role, you will be responsible for leading the new vendor onboarding process, including collection of vendor profile information and documents, and creation of vendor data and documentation across systems.
A Day in the Life:
As a Vendor Operations Lead, you will work closely with cross-functional teams to drive seamless onboarding of new vendors, support growth plans, and business strategy. Your responsibilities will include:
• Leading end-to-end new vendor approval process (NVAP) for exploration, assessment, setup, and onboarding of new parent vendors and facilities
• Tracking onboarding progress and preparing status updates and progress reports to key stakeholders
• Communicating directly with vendors to request information, troubleshoot issues, and connect with leadership and cross-functional partners as required
• Developing, publishing, and maintaining dashboards and reporting on key vendor NVAP metrics and risks
Key Qualifications:
To succeed in this role, you will need:
• 5+ years' experience in project management, operations, or related field, preferably in a vertical apparel retail environment
• Strong knowledge of production, raw materials, and manufacturing, with experience managing vendor relationships
• Advanced knowledge of Microsoft Office tools (Excel, PowerPoint, Visio, etc.) and experience with Smartsheet, Power BI, Power Automate, and vendor management systems
• Experience managing multiple projects and priorities with various stakeholder groups, working in high-pressure environments, and delivering under tight timelines
• Ability to interface with leadership, subject matter experts, vendors, and internal teams to solve complex business problems
Beyond the Job Description:
At Lululemon Athletica, we value our employees' well-being and offer a comprehensive benefits package, including competitive base pay, team-based bonus program, paid time off, generous employee discounts, fitness/yoga classes, parenthood top-up program, and personal and professional development programs.
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