Global Support Manager

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Kody Full time
About the Role
We are seeking a skilled and proactive individual to join our operations team at Kody, a forward-thinking fintech company.

Key Tasks:
  • Serve as the main point of contact for clients, addressing their inquiries and resolving issues efficiently.
  • Conduct training sessions and provide educational resources to clients, empowering them to utilise our platform effectively.
  • Maintain a comprehensive record of client interactions, generating reports on client activity and trends.

Desirable Qualifications:
  • Proficiency in Google WorkSpace / Microsoft and experience with CRM software (HubSpot preferred).
  • Ability to be flexible across time zones.


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