Luxury Jewelry Technical Expert
16 hours ago
We are seeking a highly skilled and experienced Luxury Jewelry Technical Expert to join our team at Richemont. The ideal candidate will have extensive knowledge of High Jewelry techniques and be able to provide technical expertise to support the development of jewelry in the APAC region.
About the Role
This is a key position within our organization, requiring strong communication and interpersonal skills to work effectively with cross-functional teams and stakeholders. As a Luxury Jewelry Technical Expert, you will be responsible for performing repairs and educating team members on High Jewelry techniques. You will also support the development of jewelry in the region through trainings and technical assistance.
Key Responsibilities
- Perform interventions on FJ/HJ pieces, including ring sizing, stone re-setting, welding, adjustments, polishing, and rhodium plating.
- Analyze and report technical problems to Regional Jewelry Manager.
- Manage market authorization levels with Maison HQ.
- Support HJ events and exhibitions in the region.
Techncial Expertise Development
- Define training needs for internal workshops together with markets and APAC RCS management.
- Plan and coordinate Maison trainings.
- Train and support jewelers on Maison techniques and repair specifications.
- Evaluate and update team members on Maison novelty creations, techniques, and policies.
Market Support
- Maintain quality standards according to company and Maison standards consistently.
- Provide sufficient communication and technical support to other departments and markets.
- Assist sourcing, assessment, and training through external service networks.
Requirements
To succeed in this role, you must possess:
- Experience in a High Jewelry workshop.
- Strong stone setting, polishing, lapping, and customer service skills.
- Excellent communication and interpersonal skills.
- Fluency in English (verbal and written) and conversational French.
- Ability to work in a large structure with diverse policies.
- Familiarity with computer skills (MS Office, Internet, Email).
- Willngness to travel.
What We Offer
In return for your expertise and dedication, we offer a competitive salary of $120,000 per annum, as well as opportunities for professional growth and development in a dynamic and innovative environment.
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