Jewelry Technical Specialist for APAC Region

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Richemont Full time

We are seeking a skilled Jewelry Technical Specialist to join our team in the APAC region. This is an exciting opportunity to work with high-end jewelry and develop your technical expertise.

Job Description

The successful candidate will be responsible for performing repairs on fine jewelry and high jewelry pieces, including ring sizing, stone re-setting, welding, adjustments, polishing, and rhodium plating. You will also analyze and report technical problems to the Regional Jewelry Manager and manage market authorizations at the Maison HQ level.

In addition to these tasks, you will support high jewelry events and exhibitions in the region and contribute to the development of technical expertise within the team. This includes defining training needs for internal workshops, planning and coordinating Maison trainings, and ensuring that teams stay up-to-date with the latest techniques and policies.

You will also provide technical support to markets, maintaining quality standards consistently and communicating effectively with other departments and external partners. This role requires strong customer service skills, good communication abilities, and fluency in English (verbal and written) and French (conversational).

Required Skills and Qualifications
  • Experience in a high jewelry workshop
  • Knowledge of stone setting, polishing, and lapping (a plus)
  • Customer service orientation
  • Good communication skills
  • Fluency in English and French
  • Ability to work in a large organization with diverse policies
  • Computer skills (MS Office, Internet, Email)
  • Able to travel
Benefits

This role offers a competitive salary, estimated at $80,000 - $100,000 per annum, depending on location and experience. The position also provides opportunities for professional growth and development within the Richemont group.


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