Enterprise Data Service Delivery Specialist

6 days ago

Hong Kong, Central and Western District, Hong Kong SAR China WomenTech Network Full time
Job Title: Enterprise Data Service Delivery

We are seeking a highly skilled and motivated individual to join our team as an Enterprise Data Service Delivery professional. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their data needs are met, and delivering high-quality solutions.

About the Role:

This is a challenging and rewarding role that requires a strong analytical mindset, excellent communication skills, and a passion for delivering exceptional customer service. You will work closely with our clients, technical teams, and other stakeholders to identify and resolve complex technical issues, implement new solutions, and drive business growth.

Key Responsibilities:
  • Provide technical support to clients, including troubleshooting, diagnostic, and resolution of complex technical issues.
  • Work closely with clients to understand their data needs and deliver tailored solutions.
  • Collaborate with internal teams to implement new solutions, improve processes, and drive business growth.
  • Develop and maintain strong relationships with clients, stakeholders, and internal teams.
  • Stay up-to-date with industry trends, technologies, and best practices to ensure our clients receive the highest level of service.
Requirements:
  • 3+ years of experience in a client-facing role within a financial services or financial technology organization.
  • Experience supporting financial markets technology products, such as market data feeds, reference data products, desktop, or trading solutions.
  • Business-level proficiency in written and spoken Japanese.
  • A curiosity and interest in financial market data products (market data and/or reference data).
  • An analytical and problem-solving mindset.
  • A passion and ability to provide best-in-class customer service.
  • Strong multitasking skills and the ability to maintain a professional demeanor when handling complex and time-sensitive issues.
  • Ability to derive requirements from stakeholders via email, meetings, and conference calls.
  • Exemplary presentation and communication skills in English.
  • Demonstrated continuous career growth within an organization.
  • Bachelor's degree or degree-equivalent qualifications.
Preferred Qualifications:
  • Familiarity with cloud architecture (AWS, Azure, GCP).
  • UNIX skills with the ability to investigate technical issues or willingness to learn.
  • Experience working with a scripting language or programming language (Shell, Perl, Python,.NET, Java, or C++).
  • A basic conceptual understanding of Web Services and REST APIs.
  • Experience with database querying languages such as SQL, NoSQL, or similar.
  • Exposure to architectural design in order to facilitate client adoption of Bloomberg's Enterprise Data products and services.
  • CFA or related financial services certifications.
Why Bloomberg?

We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits: https://www.bloomberg.com/company/office-and-benefits

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