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Senior Officer to Associate, Relationship Manager, Wealth Management

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

About DBS Bank (Hong Kong) Limited

DBS Consumer Banking Group is a leading bank in Asia, dedicated to helping our customers achieve their financial goals and aspirations. As a market leader in consumer banking, we offer a wide range of financial solutions, including deposits, investments, insurance, mortgages, credit cards, and personal loans.

Job Summary

We are seeking a highly motivated and experienced Relationship Manager to join our Treasures team. As a Relationship Manager, you will be responsible for reactivating existing Treasures customers, acquiring new customers, and providing exceptional service to our customers.

Key Responsibilities

  • Reactivate existing Treasures customers to identify their needs and explore opportunities for wealth management services
  • Acquire new customers from various channels and provide them with personalized financial solutions
  • Act as a Digital Ambassador for General Banking services, ensuring seamless customer experience
  • Provide superior service to customers, adhering to the Treasures Customer Interaction Model and DBS's service standards
  • Ensure compliance with internal policies, procedures, and guidelines, including anti-money laundering and Know Your Customer principles

Requirements

  • Degree holder in business or finance-related field
  • Minimum 2-3 years of experience in consumer banking, with a strong sales drive
  • Experience in investment products and priority banking services is preferred
  • Self-starter with a tenacity to succeed and a flair for selling
  • Excellent communication and interpersonal skills, with fluency in Mandarin and English
  • Certified Retail Wealth Professional or HKIB Certified Banker is preferred
  • Fulfillment of requirements under the Enhanced Competency Framework is preferred

About the Role

This is an exciting opportunity to join a dynamic team and contribute to the growth of our consumer banking business. As a Relationship Manager, you will have the opportunity to work with a diverse range of customers, providing them with personalized financial solutions and exceptional service.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Relationship Manager looking for a new challenge, we encourage you to apply for this role.