Operations Specialist

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Euroclear Full time

About Euroclear Bank

Euroclear Bank is the premier provider of settlement and related securities services for cross-border transactions involving domestic and international bonds, equities, derivatives, and investment funds. We offer clients a single access point to post-trade services covering domestic securities from over 40 markets.

Our Team

We are currently hiring a Team Member to join our Transaction Processing Division, which is responsible for the management of cash and settlement activities related to APAC markets, APAC currencies, and cash and securities netting with Clearstream.

About the Role

The Cash and Settlement department is a complex but exciting business that requires a highly skilled professional with strong time management, prioritization, and attention to detail. As a key member of our team, you will be responsible for handling the processing of clients and cash correspondent cash instructions, repairing and following up on incorrect or incomplete instructions, and ensuring timely execution.

Key Responsibilities

  • Handle the processing of clients and cash correspondent cash instructions
  • Repair and follow up on incorrect or incomplete instructions with the clients (via queries) to ensure timely execution
  • Monitor the outflow of payments and run risk control checks
  • Ensure cash and settlement instructions are processed accurately and on time
  • Process cancellation requests from clients for their cash and settlement instructions
  • Process cash and securities realignment requests with Clearstream on a daily basis
  • Perform analysis and solve escalations or investigations together with experts and/or management
  • Liaise and handle queries from APAC cash correspondents and depositories
  • Provide assistance to Client Services for queries related to cash and settlement
  • Propose and implement new tools and applications to improve efficiency and productivity
  • Coordinate actions between stakeholders
  • Contribute to the continuous improvement of processes

Requirements

  • Possess an understanding of financial products and associated cash and settlement processes
  • Able to structurally communicate, both in verbal and written, among peers
  • Able to multi-task effectively in a strict deadline environment and have good priority management skills
  • Detail-oriented and accurate at all times
  • Possess good problem-solving and analytical skills
  • Works well with autonomy, open-minded, and a quick learner
  • Self-motivated and able to work with different teams
  • Previous experience in cash operations and/or settlement operations is a plus
  • Fluency in English and other languages, with Mandarin being a plus
  • Knowledge of SQL and advanced Excel (Macro/VBA) skills is a plus

What We Offer

  • An excellent opportunity to practice and develop your talents in a highly professional international environment
  • A learning and development focused environment with an emphasis on knowledge sharing, training, and reskilling
  • Opportunity to develop your leadership skills and strengthen your network
  • A dynamic and inclusive work environment with colleagues from 80+ different countries

Our Commitment to Diversity and Inclusion

We believe that our people are our strength, and we are committed to creating an inclusive culture that celebrates diversity. We strive to be a Great Place to Work for All, and we welcome applications from qualified candidates regardless of their background or characteristics.


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