Card Authorization and Fraud Detection Specialist

9 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

We are seeking a seasoned professional to join our team at DBS Bank (Hong Kong) Limited. As a Compliance Officer for Card Products, you will be responsible for ensuring that our card authorization and fraud detection processes are compliant with relevant regulations and laws.

About Us

DBS Bank (Hong Kong) Limited is a leading financial services provider in Hong Kong. Our Group Legal, Compliance & Secretariat department plays a critical role in protecting the bank's interests and maintaining a good standing with regulators, customers, and business partners.

Job Description

In this role, you will assist in ensuring that all authorization requests, detection alerts, and relevant cases are handled in a proper and timely manner. This includes:

  1. Reviewing and processing authorization requests according to established procedures;
  2. Monitoring progress of fraud chargebacks and preparing write-off recommendations on fraud cases;
  3. Contributing to the development of Group's card authorization and fraud detection project and initiative.

You will also assist in responding to enquiries and requests from regulatory authorities, management, and internal audit, including reporting card authorization and fraud detection matters on a regular basis and escalating issues with high priority or posing significant risk.

Requirements

To be successful in this role, you should have:

  • A university graduate degree in finance or a related discipline;
  • A minimum of 8 years of relevant experience in card authorization and/or fraud detection acquired from an international bank(s);
  • Good understanding of consumer, corporate, and private banking products, services, and transactions;
  • Good knowledge of legal, regulatory, and card association requirements relating to card authorization, fraud detection, compliance principles, and corporate governance practices;
  • Ability to cope with highly demanding and fast-paced banking environments;
  • Demonstrated sound commercial experience and judgment;
  • Good interpersonal, leadership, communication, and negotiation skills.

If you are a motivated and detail-oriented individual with excellent analytical and problem-solving skills, we encourage you to apply for this exciting opportunity.



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