Career Opportunity: Reservation Service Officer

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Ocean Park Full time

Job Summary

We are seeking a highly motivated and customer-focused Reservation Service Officer to join our team at Ocean Park.

Key Responsibilities

  • Handle customer enquiries and bookings of education programmes & projects.
  • Assist in setting up and testing the booking system.
  • Provide operational support to the Discovery & Education Department.

Requirements

  • Vocational Certificate or above education qualifications in Tourism, Business Administration or related field.
  • At least 2 years of work experience in customer service, reservation or administration.
  • Good problem-solving and communication skills.
  • Detail-minded and hardworking, with ability to work under pressure.
  • Computer literacy in MS Office, knowledge in systems and database is an added advantage.
  • Good command of both written and spoken English and Chinese, Putonghua speaking is a plus.

Benefits

  • New Joiner Bonus of $6,000.
  • Staff Referral Bonus of up to $4,000.
  • 13-month payment / Gratuity.
  • Marriage/Examination/Conservation/CSR Leave.
  • Ocean Park and Water World Complimentary Tickets.
  • Staff In-Park Discounts.
  • Staff Canteen.
  • Staff Social Club.
  • Medical Insurance (Hospitalization & Outpatient).
  • 14 days Paid Leave.
  • 17 days Public Holiday.


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