Career Opportunity: Reservation Service Officer
2 weeks ago
Job Summary
We are seeking a highly motivated and customer-focused Reservation Service Officer to join our team at Ocean Park.
Key Responsibilities
- Handle customer enquiries and bookings of education programmes & projects.
- Assist in setting up and testing the booking system.
- Provide operational support to the Discovery & Education Department.
Requirements
- Vocational Certificate or above education qualifications in Tourism, Business Administration or related field.
- At least 2 years of work experience in customer service, reservation or administration.
- Good problem-solving and communication skills.
- Detail-minded and hardworking, with ability to work under pressure.
- Computer literacy in MS Office, knowledge in systems and database is an added advantage.
- Good command of both written and spoken English and Chinese, Putonghua speaking is a plus.
Benefits
- New Joiner Bonus of $6,000.
- Staff Referral Bonus of up to $4,000.
- 13-month payment / Gratuity.
- Marriage/Examination/Conservation/CSR Leave.
- Ocean Park and Water World Complimentary Tickets.
- Staff In-Park Discounts.
- Staff Canteen.
- Staff Social Club.
- Medical Insurance (Hospitalization & Outpatient).
- 14 days Paid Leave.
- 17 days Public Holiday.
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