Reservation Development Supervisor

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Ocean Park Full time
Job Summary

We are seeking a skilled Reservation Development Supervisor to join our team at Ocean Park.

About the Role

This is a full-time position reporting to the Assistant Reservation Service & Development Manager of Discovery & Education Department. The successful candidate will be responsible for maximizing education business opportunities, managing program reservations and database, coordinating logistics, preparing documents, and handling special program requests.

You will also be expected to provide training and evaluation to subordinates, manage statistical records and reporting, and measure project performance as assigned by the manager.

About You

To be successful in this role, you should have a degree in computer science, business administration, hospitality management or a related discipline.

A minimum of 3 years' working experience in business administration, tourism, or a related sector is required.

You should possess excellent computer skills, knowledge in CRM, ticketing & admission systems, reservation systems, and databases.

Candidate should be customer-orientated with good problem-solving and communication skills.

Able to work under pressure and have good team building and leadership skills.

Detail-minded, hardworking, and able to maintain high standards of performance.

Excellent written and spoken English and Chinese language skills are essential.

About Benefits
  • New Joiner Bonus: $6,000
  • Rejoin Bonus: $6,000
  • Referral Bonus: up to $4,000
  • 13-month payment/Gratuity
  • Marriage/Examination/Conservation/CSR Leave
  • Complimentary Tickets to Ocean Park and Waterpark
  • Staff In-Park Discounts
  • Staff Canteen
  • Staff Social Club
  • Medical Insurance (Hospitalization & Outpatient)
  • 14 days Paid Leave
  • 17 days Public Holiday

Incentives are governed by terms and conditions.



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