Hotel Supervisor

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full time

We are seeking a seasoned professional to lead our hotel team as a Hotel Supervisor.

About Shangri-La

Shangri-La is a renowned hospitality brand with a rich history of delivering exceptional guest experiences.

Job Summary

This is an exciting opportunity for a motivated and experienced individual to join our team as a Hotel Supervisor. As a key member of our leadership team, you will be responsible for overseeing the daily operations of the hotel, ensuring seamless guest satisfaction and exceptional service delivery.

Key Responsibilities
  • Lead and manage a team of hotel staff to deliver exceptional guest experiences.
  • Develop and implement effective operational strategies to drive business growth and improvement.
  • Maintain high standards of customer service and ensure prompt resolution of guest complaints.
  • Collaborate with other departments to ensure seamless communication and efficient workflow.
Requirements
  • Relevant working experience in a supervisory role in the hospitality industry.
  • Formal training in Hospitality Management or related field is an advantage.
  • Excellent guest interaction and communication skills.
  • Strong interpersonal and teamwork skills.
  • Guest-oriented and a good team player.
  • Outgoing and friendly with great attention to detail.
Benefits

As a Hotel Supervisor at Shangri-La, you will enjoy a competitive salary package, including:

  • Base salary: $60,000 per annum.
  • Bonus structure tied to performance metrics.
  • Comprehensive health insurance and retirement savings plan.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

Please note that the salary range may vary based on location and market conditions.



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