Strategic CIB Administrative Manager

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China WELLS FARGO BANK Full time

About the Role:


We are seeking a highly skilled and motivated Administrative Manager to join our CIB APAC team as a strategic partner in leading the administrative function. The ideal candidate will have a proven track record of successfully managing a team, ensuring seamless day-to-day operations, and driving process improvements.


Key Responsibilities:



  • Lead the CIB APAC administrative team, providing guidance and direction to ensure the successful delivery of administrative functions.
  • Collaborate with business managers and leaders to ensure effective administrative resourcing, including back-up coverage and support for business-as-usual processes.
  • Develop and maintain strong relationships with stakeholders, both locally and internationally, to ensure seamless communication and collaboration.
  • Monitor and report on key performance indicators, identifying areas for improvement and implementing process changes to drive efficiency and productivity.
  • Act as a subject matter expert for internal administrative policies, providing guidance and support to team members and other stakeholders.
  • Support career development of the administration team, setting performance goals, identifying training requirements, and managing promotions within the team.

Requirements:



  • 10+ years of relevant working experience, of which at least 2 years in a supervisory role.
  • 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • 1+ years leadership experience.

Skills and Desired Requirements:



  • Background in managing teams of administrative professionals within large financial institutions.
  • Project management skillsets; desired skills in setup of a remote administrative function.
  • Excellent verbal and written communication skills with the ability to think logically and consider alternatives to provide practical solutions based on a broad understanding of relevant factors.
  • Dynamic, highly motivated, target-oriented, and professionally always committed.
  • Develop partnerships and collaborate with other business and functional areas.
  • Strong organizational skills and ability to manage competing priorities; role often requires a high degree of flexibility and re-prioritization at short notice.
  • Experience managing budgets, and resource planning.
  • Extensive experience using all Microsoft Office applications e.g., PowerPoint presentations, Outlook for managing multiple diaries, Excel, and Word.
  • Experience working in a complex multinational organization.
  • Resilient, proactive, and hands-on with a can-do attitude.
  • Self-starter and able to recognize and act on opportunities for continuous improvement.
  • Unquestionable ethics and integrity.
  • Sound judgment with a high level of discretion.

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