IT Infrastructure Team Leader

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time
Job Overview

We are seeking an experienced IT Infrastructure Team Leader to join our team at Classy Wheeler Limited. This role involves leading a team of engineers and providing strategic implementation of our client's IT infrastructure.

About the Role

As a Senior Infrastructure Team Leader, you will be responsible for:

  • Implementing and supporting our client's IT infrastructure, ensuring seamless operations and minimal downtime.
  • Providing Level 1-3 support for incidents and problem resolution, utilizing your technical expertise to troubleshoot and resolve complex issues.
  • Collaborating with other teams and stakeholders to progress projects and incidents, fostering strong relationships and effective communication.
  • Leading a team of engineers, providing guidance, mentorship, and training to ensure they have the necessary skills and knowledge to perform their duties effectively.
Requirements

To be successful in this role, you will need:

  • A university degree in IT or Engineering, or equivalent experience.
  • 4-8 years' relevant experience in technical support and administration, with expertise in Windows platforms, Microsoft Office, and Windows Server.
  • Understanding of networking concepts, including TCP/IP, LAN/WAN, DHCP, DNS, routing, switching, and firewalls.
  • Experience working with Cisco Firewall/switches, virtualization software (VMWare), and cloud-based architectures.
  • Certificate holders of CCNA, CCNP, CCIE, or MCSE will be considered a plus.
  • Strong analytical, technical, and interpersonal skills, with attention to detail, proactivity, and the ability to work under pressure.
Estimated Salary

We offer a competitive salary range of $80,000 - $120,000 per annum, depending on experience.

About Us

Classy Wheeler Limited is a leading IT service solutions provider to the financial industry, delivering cutting-edge technology and innovative solutions to our clients. We value professionalism, expertise, and teamwork, and we are committed to providing a supportive and inclusive work environment.



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