Customer Service Representative

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China King Deux Search & Consulting Full time

Company Overview

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King Deux Search & Consulting is a specialized executive search firm that offers tailored talent solutions across financial services and commerce.

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We are committed to finding the right opportunity for our candidates and leaving a lasting legacy beyond the hiring process.

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About Our Client

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  • Luxury Retail Shopping Mall">
  • Fast-paced and dynamic work environment">
  • Customer Service Excellence">
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Job Description

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The successful candidate will assist in managing the customer service counter in the shopping center, perform promotional activities, and support daily operations of the property.

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The ideal candidate will have experience in property management or the hospitality industry, particularly in a report centre or control room.

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Responsibilities include:

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  • Managing the customer service counter in the shopping center">
  • SUPPORTING promotional activities and daily operations of the property">
  • Performing ad hoc duties assigned from the management services office">
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Requirements

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To be considered for this role, applicants must have:

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  • Associate Degree and High Diploma or above">
  • Experience in property management or the hospitality industry, preferably in a report centre or control room">
  • Good communication and interpersonal skills with excellent telephone manner and customer focus">
  • Proven experience in a customer service role and client-facing">
  • Proficiency in MS applications (Word, Excel, and Chinese Word Processing)">
  • Excellent command of written and spoken English and Chinese (including Putonghua)">
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Benefits

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The successful candidate can expect:

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  • 5 days working; 9 hours work shifts">
  • No overtime pay">
  • Inclusive Medical and Insurance plans (Dependent)">
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Compensation Package

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The estimated annual salary for this role is $50,000-$60,000, depending on qualifications and experience.

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Please note that only shortlisted applicants will be contacted.



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