Training Manager

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China LVMH Fragrance Brands Full time

Job Summary:

We are seeking a highly skilled and experienced Training Manager to join our team at LVMH Fragrance Brands. As a key member of our Beauty Training team, you will be responsible for enhancing the skills and knowledge of our frontline employees, driving sales performance, and maintaining brand standards and consistency.

Main Responsibilities:

  • Develop and design annual training plans and strategies for frontline employees, aligning with global guidelines, including product knowledge and soft skills (customer service, consultation, etc.).
  • Coach the team using direct and supportive feedback to help them achieve sales goals.
  • Create and implement effective action plans.
  • Prepare and provide training materials and manuals.
  • Manage classroom education strategy, logistics, and attendance.
  • Conduct field coaching to ensure knowledge and skills are applied in-store.
  • Focus on BC personalization, specialization, and expertise: identify individual BC development needs and propose implementation action plans.
  • Provide specific training based on company strategy or project requirements.
  • Plan and organize annual engagement activities for all staff.

Requirements:

  • Degree holder in any discipline.
  • Candidate with 4 years or above related experience in Sales or Education in Beauty industry.
  • Strong managerial skills with ability to coach the teams.
  • Demonstrate good facilitation skills and ability to engage staff.
  • Positive mentality/attitude is a must.
  • Excellent communication, interpersonal, and presentation skills.
  • Strong Self-initiative and well organized.
  • Fluency in verbal and written English, Cantonese and Mandarin.
  • Proficient in MS applications especially Excel, Words, PowerPoint and Chinese Typing.
  • Candidate with less experience will be considered as Senior Trainer.

Working with Us:

LVMH Fragrance Brands is a leading player in the beauty industry, and we are committed to providing our employees with the skills and knowledge they need to succeed. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals who are passionate about delivering exceptional results.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Training Manager looking for a new challenge, we encourage you to apply for this exciting opportunity.

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