Mass Transit Railway Station Supervisor
5 days ago
About the Role
As a Station Officer at Mass Transit Railway, you will play a vital role in ensuring the smooth operation of our stations and providing excellent customer service to our passengers. You will work closely with colleagues to achieve our goals and ensure that our stations are safe and efficient.
Responsibilities
- Perform station duties such as platform supervision, train service recovery, station inspection, and crowd control.
- Operate the Customer Service Centre and handle Automatic Fare Collection system and equipment.
- Provide world-class customer services in accordance with service standards and targets.
Requirements
- Grade E / Level 2 / "Attained" or above in 5 subjects of HKCEE / HKDSE (including English and Chinese Languages) is required.
- A minimum of 2 years' work experience, preferably gained in travel or hospitality industries, is preferred.
- Proficient in English, Cantonese, and Putonghua, with knowledge of simplified Chinese characters, is essential.
- Effective and empathetic communication skills and strong customer-centric mind-set are required.
- Possession of a valid travel document to the Mainland of China is necessary.
What We Offer
- HK$22,000 per month salary, including shift duty related allowance, laundry allowance, 13th month pay, and annual discretionary award.
- Joining Bonus of HK$12,000, subject to the terms and conditions of the relevant programme.
- Related allowances for reporting for duty during adverse weather.
-
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob OverviewWe are seeking a highly skilled Assistant Supervisor-Infrastructure Maintenance to join our team at Mass Transit Railway. The successful candidate will be responsible for ensuring the protection of railway structures and installations within designated areas.
-
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeWe are seeking a highly skilled Surveying Specialist to join our team at Mass Transit Railway. As a key member of our Infrastructure Maintenance Team, you will be responsible for performing survey monitoring of railway structures and ensuring the quality of works and records.About YouThe ideal candidate will have a strong background in land surveying, a...
-
Mass Transit Railway Train Engineer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob OverviewThe Mass Transit Railway is seeking a skilled Train Captain – Engineer's Train to operate our engineer's train in the operating railway and new railway extension of the Lantau projects construction area.This role involves conducting the engineer's train formation and the shunting movement of engineer's train safely in worksites, rectifying...
-
High Speed Rail Station Officer
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob Overview:We are seeking a highly skilled and experienced Station Officer to join our Mass Transit Railway team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our stations.
-
Mass Transit Railway Quality Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeAbout the RoleWe are seeking a highly skilled professional to join our team as a Mass Transit Railway Quality Manager. The role is responsible for ensuring the highest standards of quality in our operations and implementing processes for continuous improvement.The successful candidate will have a degree or equivalent in Management, Business Administration,...
-
Mass Transit Rail Services Coordinator
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeRole SummaryThe Mass Transit Railway is looking for a skilled and dedicated individual to join our team as a Station Officer-High Speed Rail. In this role, you will be responsible for providing customer services, operating the Customer Service Centre, and performing various station duties.Main ResponsibilitiesProvide exceptional customer services in...
-
Communications Strategist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeAbout Mass Transit RailwayMTR Corporation is a leading public transportation company in Hong Kong, committed to providing safe and efficient services to our customers.Job DescriptionWe are seeking an experienced Corporate Communications Manager to join our team. As a key member of our communications team, you will be responsible for formulating and executing...
-
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeMass Transit Railway is currently seeking an experienced Railway Infrastructure Maintenance Supervisor to join our team. This role will involve overseeing the inspection of construction sites within railway protection areas and along railway lines to ensure that railway structures and installations are adequately protected.Key Responsibilities:Conduct site...
-
Assistant Supervisor of Railway Protection
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeWe are looking for a skilled Assistant Supervisor of Railway Protection to oversee the maintenance of infrastructure within the Mass Transit Railway network. As part of this role, you will be responsible for ensuring that railway structures and installations are protected from potential hazards.Key Responsibilities:Conduct regular site inspections to...
-
Railway Civil Engineering Project Supervisor
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time**About the Role:**The Mass Transit Railway is looking for a Railway Civil Engineering Project Supervisor to oversee the planning, organization, and supervision of day-to-day maintenance works and capital projects.Key Responsibilities:Plan, organize, and supervise maintenance works and projects to ensure proper maintenance of railway civil assets and...
-
Mass Transit Solutions Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time**Design and Innovation Opportunities**We are seeking a highly skilled Mass Transit Solutions Specialist to join our team at Mass Transit Railway. In this role, you will have the opportunity to contribute to the design and development of new trains, working closely with cross-functional teams to deliver innovative solutions.Work collaboratively with...
-
Mass Transit Railway Engine Captain
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeOverviewAt Mass Transit Railway, we are committed to delivering exceptional transportation services to our customers. As a key member of our team, you will play a critical role in ensuring the safe and efficient operation of our engineer's train.Key ResponsibilitiesOperating the engineer's train in accordance with established guidelines and ensuring...
-
Mass Transit Rail Operations Engineer
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob DescriptionThe Mass Transit Railway seeks a skilled Train Captain – Engineer's Train to operate engineer's trains in various railway settings, ensuring adherence to established rules and procedures. The selected candidate will be responsible for forming and safely maneuvering engineer's trains within worksites.ResponsibilitiesOperate engineer's trains...
-
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeAbout the RoleWe are seeking a highly skilled and experienced Shopping Centre Officer to join our team at Mass Transit Railway. As a Shopping Centre Officer, you will be responsible for the day-to-day management of our shopping centres, including customer service, cleaning, security, and maintenance.Key ResponsibilitiesOrganise and monitor all activities...
-
Electrical Supervisor
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob OverviewThe Mass Transit Railway seeks an experienced Electrical Supervisor to join its team. This is a key role in our asset replacement management team, responsible for supervising high voltage and low voltage replacement works, testing, and commissioning.
-
High Speed Rail Station Manager
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeAbout the RoleWe are seeking a highly motivated and experienced individual to fill the position of Station Officer-High Speed Rail at the Mass Transit Railway. This role involves overseeing station operations, providing customer services, and ensuring the smooth execution of rail services.Responsibilities and RequirementsStation Operations: Perform station...
-
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeAbout the RoleThe Assistant Property Manager will be responsible for managing residential properties on behalf of the Mass Transit Railway Corporation, ensuring that all aspects of property management are handled efficiently and effectively.Main Responsibilities:Manage and oversee residential properties to ensure they operate smoothly and in accordance with...
-
Concierge Service Supervisor
4 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeAbout UsMass Transit Railway is seeking a skilled Concierge Service Supervisor to join our team. The successful candidate will be responsible for supporting the day-to-day administration and supervision of cleaning, security, landscaping, and concierge service contractors and frontline property management staff for residential properties managed by Mass...
-
Mass Transit Railway Station Supervisor
22 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeResponsibilities:Supervise platforms and ensure the safe and efficient movement of passengers.Operate the Customer Service Centre and handle Automatic Fare Collection systems.Provide world-class customer service in accordance with our service standards and targets.Requirements:A minimum of 2 years' work experience in the travel or hospitality...
-
Railway Operations Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob Overview: The Mass Transit Railway is seeking a dedicated and customer-focused individual to fill the role of Station Officer-High Speed Rail. This position involves overseeing station operations, providing world-class customer service, and ensuring seamless train services. Key Responsibilities: As a Station Officer, you will be responsible...