VIP Service Engineer
2 weeks ago
Job Title: VIP Service Engineer
We are looking for a skilled VIP service engineer to join our team at E.C Technology Ltd. The successful candidate will be responsible for delivering top-notch technical support to our VIP clients.
Key Responsibilities:
- Provide dedicated IT support services to all VIP users, ensuring their needs are met promptly and efficiently.
- Investigate and resolve incidents quickly, minimizing downtime and ensuring business continuity.
- Fulfill various IT service requests from VIP staff, adhering to agreed-upon deadlines.
- Prepare for and participate in meetings and events, providing expert IT support as required.
Requirements:
- Higher Diploma in Computer Science or a related field.
- At least 4 years of experience in IT-related roles, with a strong background in VIP support.
- Proficiency in PC, mobile, tablet, and iPad support.
- Familiarity with Windows 7, 10, Apple OSX, Android, and iOS applications.
- Desirable: solid experience in deskside IT support and excellent communication skills.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a dynamic team and contribute to the company's growth.
- Ongoing training and development opportunities to enhance your skills and knowledge.
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