VIP Service Engineer

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full time

Job Title: VIP Service Engineer

We are looking for a skilled VIP service engineer to join our team at E.C Technology Ltd. The successful candidate will be responsible for delivering top-notch technical support to our VIP clients.

Key Responsibilities:

  • Provide dedicated IT support services to all VIP users, ensuring their needs are met promptly and efficiently.
  • Investigate and resolve incidents quickly, minimizing downtime and ensuring business continuity.
  • Fulfill various IT service requests from VIP staff, adhering to agreed-upon deadlines.
  • Prepare for and participate in meetings and events, providing expert IT support as required.

Requirements:

  • Higher Diploma in Computer Science or a related field.
  • At least 4 years of experience in IT-related roles, with a strong background in VIP support.
  • Proficiency in PC, mobile, tablet, and iPad support.
  • Familiarity with Windows 7, 10, Apple OSX, Android, and iOS applications.
  • Desirable: solid experience in deskside IT support and excellent communication skills.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic team and contribute to the company's growth.
  • Ongoing training and development opportunities to enhance your skills and knowledge.


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