Regional IT Support Specialist

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Projob21 Ltd. Full time
Regional IT Support Specialist

Projob21 Ltd. is seeking a skilled Regional IT Support Specialist to join our team in North Asia. As a key member of our IT department, you will be responsible for providing top-notch IT support to our users across the region.

Key Responsibilities
  • Provide 1st and 2nd level IT support to over 480 users in the North Asia region
  • Troubleshoot and facilitate IT support for market data, digitalization, fintech, and E-banking solutions
  • Collaborate with Infrastructure and external vendors to support regional projects
  • Report to the Regional Head of IT Service Support
  • Ensure timely escalation of critical issues to responsible regional/local stakeholders

Requirements

  • Strong technical skills and experience in IT support
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer

  • A competitive salary and benefits package
  • The opportunity to work with a well-respected European-based private bank
  • A dynamic and international work environment


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