AVP, Offshore Wealth Management Specialist

4 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time
Job Title: AVP, Offshore Segment Value Proposition

DBS Bank is seeking a highly skilled and experienced professional to join our team as an AVP, Offshore Segment Value Proposition. In this role, you will be responsible for building and executing a comprehensive value proposition for our offshore segment customers, driving growth and revenue through effective customer acquisition and lifecycle management strategies.

Key Responsibilities:
  • Develop and implement a customer-centric value proposition targeting Greater China and international customers with offshore wealth management needs in Hong Kong.
  • Formulate and execute customer engagement strategies to drive target portfolio growth and product cross-sell.
  • Design and execute end-to-end engagement journeys to induce account activation and stickiness for newly onboarded customers.
  • Monitor program results and intake quality based on data-driven approaches, and take respective actions to refine strategy to achieve assigned quality intake targets.
  • Plan, implement, and review effective marketing plans, customer communication, and contextual hyper-personalized nudges.
  • Manage and scrutinize marketing expenses to ensure cost efficiency and well-planned budgeting.
Requirements:
  • Degree holder with proven track record of business management, customer acquisition, and lifecycle management, and monitoring key metrics to drive business outcomes.
  • Can-do attitude, curious, self-motivated, result-driven, and able to work under pressure with multiple and tight deadlines.
  • Highly adaptable, self-starter, ability to deal with ambiguity, thrives in fast-moving and high-growth environments.
  • Strong data analytics capabilities and problem-solving skills, with savvy business sense.
  • Excellent team player with strong communication and interpersonal skills.
  • Outspoken, with outstanding presentation skills and good command of both written and spoken English and Chinese (Mandarin is a plus).
  • Establish effective relationships and ensure smooth communication with both internal and external stakeholders.
  • Ensure operations, workflows, and processes are effective, in compliance with internal and external guidelines or regulations.

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

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