Senior Wealth Operations Specialist

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time
About HSBC Digital Business Services

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency.

Career Opportunity

We are currently seeking a high calibre professional to join our team as a Senior Wealth Operations Specialist. This role will play a key part in supporting settlement operations for local securities, China Connect and US securities.

Key Responsibilities

Principal Responsibilities:

  • Support settlement operations for local securities, China Connect and US securities by acting as subject matter expert and participating in business, bank-wide and market initiatives/projects.
  • Identify opportunities for process improvement and drive re-engineering initiatives to increase operational efficiency and effectiveness as well as client experience.
  • Set service standards, monitor actual performance and review service benchmarks of both onshore and offshore to ensure cost-effective service for business units and customers.
  • Understand changing group/regulatory requirements and conduct assessment/monitoring on operations to ensure compliance with standards.
  • Manage the performance and development of subordinates.
Requirements

To succeed in this role, you will need to possess the following skills and qualifications:

  • University degree in a related discipline or other relevant qualifications.
  • Minimum of 5 years' relevant experience in banking industry, with sound knowledge of investment products/systems and relevant regulations.
  • Be proactive, with good analytical and problem solving skills.
  • Strong self-motivation, attentiveness to details, with good communication, leadership and interpersonal skills.
  • Sound knowledge of application software such as MS Excel/Access preferred.
  • Proficiency in both English and Chinese.
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.
Estimated Salary Range

$120,000 - $180,000 per annum, depending on experience and qualifications.



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