Client Management Associate
1 week ago
About Borderless Capital
Borderless Capital is a cutting-edge company that offers innovative solutions in the blockchain and crypto industry. Our mission is to empower individuals and businesses to participate in decentralized markets.
Job Opportunity
We are seeking a highly skilled and detail-oriented KYC analyst to join our Client Management team. The successful candidate will be responsible for managing the onboarding process, ensuring compliance with regulatory requirements, and providing excellent customer service.
Responsibilities
- Manage the onboarding process from start to finish
- Ensure compliance with regulatory requirements and internal policies
- Provide excellent customer service and support
- Work collaboratively with Sales and internal stakeholders
- Identify and escalate recurring issues and work with senior management to resolve them
Requirements
- Bachelor's degree in finance, economics, or a related field
- Minimum 2 years of experience in KYC/AML in the financial services industry
- Strong understanding of KYC regulations and AML/CFT frameworks
- Excellent eye for details
- Excellent spoken and written English; other languages a plus
- Ability to adapt quickly to challenging situations
- Effective communication and interpersonal skills
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