Service Quality Director

Join Our TeamAs a Senior Customer Services Manager, you will have the opportunity to make a significant impact on our customer service team and drive business growth through excellent service delivery.Main Accountabilities:Service Delivery: Ensure the delivery of efficient and quality services, meeting or exceeding customer expectations.Team Performance:...

Job DescriptionAs a Senior Customer Services Manager at International Executive Service Corps, you will be responsible for leading and managing a team to ensure the delivery of efficient and quality services.Main Responsibilities:Training Management: Design, refresh, and review training materials to align with management objectives and company KPIs.Team...

We are looking for an experienced Network Support Services Director to join HKT Enterprise Solutions and lead our network support team.About the Role:Manage and lead a team of network support specialists to deliver high-quality network infrastructure support services.Develop and implement service delivery strategies to meet the organization's network...

About Our TeamWe are a dynamic and innovative team of healthcare professionals dedicated to transforming healthcare delivery. Our team serves in 27 languages, working closely with major insurance companies, governments, and NGOs to ensure seamless service delivery. We strive to create a culture of excellence, where our employees feel valued, empowered, and...

Operational Excellence in Private BankingWe are seeking an experienced professional to join our team as a Director of Middle Office Services. In this role, you will be responsible for leading and managing the Private Banking middle office, a team that provides critical operational services and controls to our Asia business.Main ObjectivesLead a team of...

Job OverviewWe are seeking an experienced Client Service Director to join our team at STATE STREET CORPORATION. As a key member of our Client Service Team, you will be responsible for navigating clients through the company by connecting them with subject matter experts.Key ResponsibilitiesAct as the primary point of contact for a group of clients, ensuring...

The Hong Kong Council of Social Service is a statutory body that represents the social service sector. Its mission is to advance the well-being of the Hong Kong community by building an impact-oriented, collaborative and innovative social service sector. The organization invites applications for the position of Chief Executive, who will oversee the...

Retail Banking Job Opportunity:We are excited to announce a job opportunity for a Branch Director to join our team at International Executive Service Corps. As a key leader, you will be responsible for managing a retail branch office to deliver banking services to business and individual customers.Your primary objective will be to lead and motivate a sales...

Job Summary: We are seeking a highly skilled Network Services Director to lead our network operations team at Automated Systems (H.K.) Limited. As a key member of our technical leadership team, you will be responsible for designing, implementing, and managing our network infrastructure to ensure high-performance, reliability, and scalability.About the Role:...

Job DescriptionAt International Executive Service Corps, we are seeking a highly skilled Quality Control Specialist to join our team. As an Operations Manager Assistant, you will play a crucial role in ensuring that all DCD operation processes are fully compliant with regulations and standards set by the Bank and regulator.To guarantee operational...

Classy Wheeler Limited: A Leading Network Service Solutions ProviderAbout the RoleWe are seeking a highly experienced Service Delivery Director to lead our network service solutions provider team. As a key member of our operations team, you will be responsible for defining and driving short and long-term operational strategies to deliver excellent service to...

We are looking for a highly motivated and results-driven individual to join our team as an E-Trade Service Director.As the leader of our e-Trade service operation, you will be responsible for coordinating with government representatives, supervising daily operations, and ensuring service quality.We require an experienced professional with a strong background...

About the RoleClassy Wheeler Limited is a fast-growing IT & network service solutions provider, committed to delivering cutting-edge technology solutions to our clients. We are currently seeking an Executive Director of Network Services to lead our network services division and drive business growth.Key Responsibilities:Develop and execute strategic plans to...

RequirementsTo be successful as a Service Excellence Director, you will require:A degree in Information Technology or related disciplineAt least 8+ years of relevant experience, with 5 years of managerial experienceExperience in change, incident, problem, and vendor managementExperience in networking, IT support, and system administrationFamiliarity with IT...

Support Services DirectorThe CMHHK aims to provide comprehensive Chinese medicine care, ranging from primary to tertiary services, and promote advanced and specialized services. As a Support Services Director, you will be responsible for overseeing the strategic direction and operational excellence of supporting services, ensuring that they align with the...

Role Description As the Chief Executive of the Hong Kong Council of Social Service, you will play a crucial role in shaping the direction of our organization and contributing to the advancement of the well-being of the Hong Kong community. Your responsibilities will include:1. Providing strategic leadership and direction to the Council, ensuring the...

Assistant Manager, Quality & Operation Control Post Date 31/12/2024 Division Retail Banking Department/Branch Direct Channels To ensure all DCD operation processes are fully complied with the regulations and standard set by the Bank and regulator. Acts as an account manager and provides support to operation risk/compliance reporting and monitoring of...

Job Requirements:We are seeking a highly skilled and experienced individual to join our team as the Director of Hospital Services. In this role, you will be responsible for overseeing the delivery of high-quality patient care and achieving our strategic objectives in the UK and abroad.Main Responsibilities:Patient Care: Ensure that patients receive...

About the Role:We are seeking a highly skilled and experienced professional to join our business operations team as a Financial Services Director.Your primary responsibility will be to oversee the operational activities of our securities business, ensuring seamless execution of dealing, settlement, finance, risk management, and compliance functions.In...

About the JobThis Director of Policy Services role is an exciting opportunity to join our team at Harvest Personnel Agency and take on a leadership position in policy administration.About the TeamLead the Policy Owner Services (POS) team to maintain high-quality service standards and achieve agreed-upon service levels in policy administration.Liaise with...