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Director of Policy Services

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China Harvest Personnel Agency Full time

About the Job

This Director of Policy Services role is an exciting opportunity to join our team at Harvest Personnel Agency and take on a leadership position in policy administration.

About the Team

  • Lead the Policy Owner Services (POS) team to maintain high-quality service standards and achieve agreed-upon service levels in policy administration.
  • Liaise with stakeholders to ensure that policy administration processes are aligned with business objectives.
  • Collaborate with cross-functional teams to develop and implement process improvements.
  • Monitor and report on key performance indicators (KPIs) related to policy administration.

Requirements

  • University graduate or above.
  • 8-10 years of experience in policy administration in life insurance.
  • Strong analytical skills, attention to detail, and excellent communication skills.
  • Independent, self-motivated, able to work under pressure and meet challenges.
  • Keen on building, managing, and developing relationships.
  • Strong execution with ability to meet tight deadlines.
  • Excellent Microsoft Office skills (Excel, Word, PowerPoint, and Outlook).