Senior Manager Policy Lead

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Harvest Personnel Agency Full time
Job Description

The ideal candidate for this position will be responsible for leading the Policy Owner Services team in maintaining high quality service standards and achieving agreed upon service standards for policy administration.

This involves developing and implementing policies and procedures that align with company policies and regulatory requirements, as well as analyzing data to identify trends and potential risks.

The selected candidate will also be responsible for managing and reviewing team performance regularly, providing guidance and training as needed.

Additionally, they will identify areas for digitization and automation, promote their use under POS, and identify process re-engineering opportunities to improve operational efficiency.

Participation in new product development and AML-related tasks, as well as support for relevant system enhancements, are also key responsibilities of this role.

Maintaining good relationships with distribution channels and conducting agency visits are essential aspects of this position.



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