Commercial Business Partner, Oncology

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Roche Full time

The Position

Roche Pharmaceuticals

The Mission

• The mission of the Marketing Strategy & Innovation (MSI) Chapter is to be at the forefront of commercial excellence through the architecture of exceptional customer experiences.

• All Roche Hong Kong & Macau employees are to lead by example in a networked way of working. This is where solutions are sourced from the global network first, to avoid duplications, and to achieve better patient outcomes faster.

• All Roche Hong Kong & Macau employees are to lead by example in accelerating the digital maturity of Roche internally and in the external healthcare environment, aligned with the long-term Roche vision of Personalized Healthcare.

Role Overview

This role is primarily accountable for managing and accelerating the commercialization of products in his/her assigned portfolio, by identifying gaps and opportunities in a timely manner by mobilizing relevant areas of the organization (including the local disease area team (POD) and the APAC disease area network (DAN) to help achieve business outcomes.

Major Accountabilities

• Have a strong understanding of the local market dynamics in order to provide timely commercial insights based on performance/market analysis by channel, brand, and other business-critical channels.

• Ensure a customer-centric perspective is leveraged to generate business scenarios (opportunities and risks) and shape strategic business decisions to enhance growth opportunities.

• Foster key stakeholder relationships in collaboration with the local "Primary Point of Contact" (PPOC) to gain clear market insights and ensure open dialogue and engagement with key internal and external stakeholders, in order to achieve business outcomes.

• Develop and implement local pricing strategies in collaboration with Patient Access & Public Affairs (PAPA) Team.

• Develop and implement local forecast model for assigned portfolio, including analysis of customer demand trends for optimal inventory management.

• Manage customer service / distribution model including, remove roadblocks, addressing escalated customer requests, and collaborating with supply chain team and distributor in order to address imminent customer needs as well as proactively improve overall customer experience.

• All Roche employees are expected to effectively contribute to cross-functional collaboration and coordination and comply with all laws, regulations, policies & procedures that govern our business.

• This position profile serves only to give a broad outline of the duties required and will be renewed and amended at periodic intervals in the consultation with the incumbent.

Mindset & Behaviours

Embrace the Roche Values of Integrity, Courage & Passion, as well as demonstrate Roche Leadership Commitments & Core Competencies, including:

• Ability to learn and unlearn quickly, take risks, and experiment, and contribute to the learning cycle by sharing knowledge with others (growth mindset).

• Boldly act on key decisions and opportunities and boldly stop or say no to any activity that is not adding value.

• Be innovative and drive digital transformation across the organization and industry to bring value and impact to the healthcare ecosystem.

• Think from an enterprise perspective, beyond boundaries and borders, to bring the best possible outcomes to both the local health environment, and more broadly, across Roche globally.

• Embrace agile ways of working to facilitate the transformation journey and achieve our North Star.

• Self-management and self-direction is critical to success.

Experience & Qualifications

• 5+ years of commercial, business analytics, and/or finance experience in the pharmaceutical industry is an asset.

• Excellent commercial acumen, strategic thinking, and broad understanding of Roche's present portfolio.

• Detail-minded with strong analytical skills and ability to manage a high level of complexity.

• Experience with agile ways of working is an asset.

• Excellent communication (for internal and external) and networking skills.

• Fluent in both English and Cantonese is mandatory.

• University degree in finance, business, or marketing is preferred.



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