B2B Events Coordinator

7 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full time

JOB SUMMARY

The B2B Events Coordinator for the Asia Pacific region will report directly to the Senior Director of GSO B2B Events & Programs. This role encompasses providing essential support to the team, which includes managing budgets, organizing travel, and scheduling meetings. The Coordinator will also assist the Manager of B2B Events & Programs in executing digital and content strategies, as well as coordinating various projects such as customer advisory boards and continent-specific offerings. This position will cater to both APEC and Greater China regions.

CANDIDATE PROFILE: Education and Experience Preferred
  • A bachelor's degree from an accredited institution in Business Administration, Marketing, or a related field.
  • At least 2 years of relevant professional experience in marketing or a similar role.
  • Proficiency in both written and spoken Mandarin (Traditional & Simplified) and English is essential.
  • Familiarity with Salesforce products (CRM, Pardot, etc.) is advantageous.
  • Strong project management capabilities are crucial.

CORE WORK ACTIVITIES

  • Manage calendar coordination, travel arrangements, and meeting scheduling.
  • Monitor and oversee various budget sources, compiling and managing expense reports for review.
  • Assist in the execution of B2B campaigns and media purchases across Greater China and APEC, providing timely performance reports for stakeholders.
  • Collaborate closely with the Manager of B2B Events & Programs in planning and logistics for customer advisory boards in both regions.
  • Contribute to the development of content plans and calendars across all B2B marketing channels.
  • Translate materials between English and Traditional/Simplified Chinese as needed.
  • Support the organization and execution of annual conferences.
  • Aid in crafting strategic communications and promotional planning while liaising with various departments.
  • Occasional travel within the Asia Pacific region may be necessary.

Ensuring Exceptional Customer Service

  • Exhibit a high standard of customer service, professionalism, and confidentiality in all interactions.
  • Deliver services that exceed expectations for customer satisfaction and retention.

Demonstrating and Applying Discipline/Functional Knowledge

  • Utilize standard software applications such as MS Office, expense reporting systems, travel management tools, and event management platforms.
  • Act decisively to rectify mistakes and propose solutions when necessary.
  • Assess the urgency of conflicting priorities on behalf of the supervisor and prioritize tasks accordingly.

Contributing to Teams

  • Foster collaboration by leveraging relationships and knowledge within the organization.
  • Build and maintain relationships with key colleagues and stakeholders across different departments.
  • Work effectively in a virtual team environment.

Additional Responsibilities/Competencies

  • Communicate clearly and effectively in both written and verbal formats.
  • Approach challenges with a positive and open mindset.
  • Demonstrate creativity and innovation to enhance departmental processes and improve business outcomes.
  • Build trust and confidence through consistent authenticity and ethical conduct.
  • Maintain confidentiality of sensitive materials and information.
  • Undertake special projects and additional duties as assigned.

Marriott International is an equal opportunity employer. We are committed to hiring a diverse workforce and fostering an inclusive, people-first culture. We uphold non-discrimination on any protected basis, including disability and veteran status, or any other basis covered under applicable law.

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