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B2B Events Coordinator

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full time

JOB SUMMARY

The B2B Events Coordinator for the Asia Pacific region is responsible for supporting the Senior Director of GSO B2B Events & Programs. This role encompasses various responsibilities, including budget oversight (30%), travel arrangements, and scheduling. Additionally, the coordinator will assist the Manager of B2B Events & Programs (70%) in executing digital and content strategies, as well as coordinating other initiatives such as customer advisory boards and regional offerings. This position is crucial for both APEC and Greater China operations.

CANDIDATE PROFILE Education and Experience Preferred
  • A bachelor's degree from an accredited institution in Business Administration, Marketing, or a related field.
  • At least 2 years of relevant professional experience in marketing or a similar area.
  • Proficiency in both written and spoken Mandarin (Traditional & Simplified) and English is essential.
  • Familiarity with Salesforce products (CRM, Pardot, etc.) is advantageous.
  • Strong project management capabilities are required.

CORE WORK ACTIVITIES

  • Manage calendar schedules, travel logistics, and meeting invitations.
  • Monitor and manage various budget sources and prepare expense reports for review.
  • Assist in the execution of B2B campaigns and media purchases in Greater China and APEC, providing timely performance reports for stakeholders.
  • Collaborate with the Manager of B2B Events & Programs in the planning and logistics of customer advisory boards across Greater China and APEC.
  • Contribute to the development of the content calendar across all B2B marketing channels.
  • Translate materials between English and Traditional/Simplified Chinese as needed.
  • Support the organization and execution of annual conferences.
  • Aid in crafting strategic communications and promotional planning while liaising with various departments.
  • Occasional travel within the Asia Pacific region may be necessary.

Ensuring Exceptional Customer Service

  • Exhibit a high standard of customer service, professionalism, and confidentiality in all interactions.
  • Deliver services that exceed expectations to enhance customer satisfaction and retention.

Demonstrating and Applying Discipline/Functional Knowledge

  • Utilize standard software applications such as MS Office, expense reporting systems, and travel management tools.
  • Act promptly to rectify mistakes and propose solutions when necessary.
  • Assess the urgency of conflicting priorities on behalf of the supervisor and prioritize tasks accordingly.

Contributing to Teams

  • Foster collaboration by leveraging relationships and knowledge within the organization.
  • Build and maintain relationships with key colleagues and stakeholders across different departments.
  • Work effectively in a virtual team environment.

Additional Responsibilities/Competencies

  • Communicate clearly and effectively in both written and verbal formats.
  • Approach challenges with a positive and open mindset.
  • Demonstrate creativity and innovation to enhance departmental processes and outcomes.
  • Earn the trust and confidence of others through consistent ethical behavior.
  • Maintain confidentiality regarding proprietary information.
  • Undertake special projects and additional duties as assigned.

Marriott International is an equal opportunity employer. We are committed to fostering a diverse workforce and maintaining an inclusive, people-first culture. We uphold non-discrimination on any protected basis, including disability and veteran status, among others.