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B2B Events Coordinator

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full time

JOB SUMMARY

The B2B Events Coordinator for the Asia Pacific region will report directly to the Senior Director of GSO B2B Events and Programs. This role involves providing essential support to the team, which includes budget oversight, travel arrangements, and scheduling (30%). Additionally, the coordinator will assist the Manager of B2B Events and Programs in executing digital and content strategies, as well as coordinating various projects such as customer advisory boards and regional offerings (70%). This position encompasses responsibilities across both APEC and Greater China.

CANDIDATE PROFILE Education and Experience Preferred
  • A bachelor's degree from an accredited institution in Business Administration, Marketing, or a related field.
  • At least 2 years of relevant professional experience in marketing or a similar role.
  • Proficiency in both written and spoken Mandarin (Traditional & Simplified) and English is essential.
  • Familiarity with Salesforce products (CRM, Pardot, etc.) is highly desirable.
  • Strong project management capabilities are crucial.

CORE WORK ACTIVITIES

  • Manage calendar coordination, travel logistics, and scheduling. Organize meeting invitations.
  • Monitor and manage various budget sources. Prepare and oversee expense reports for review.
  • Assist in the execution of B2B campaigns and related media purchases in both Greater China and APEC, providing timely performance reports for stakeholders.
  • Collaborate closely with the Manager of B2B Events and Programs for the planning and logistics of customer advisory boards in both regions.
  • Contribute to the development of the content plan/calendar across all B2B marketing channels for Greater China and APEC.
  • Perform translations between English and Traditional/Simplified Chinese.
  • Support the planning and execution of annual conferences.
  • Aid in crafting strategic communications and promotional planning while liaising with various departments.
  • Occasional travel within the Asia Pacific region may be necessary.

Ensuring Exceptional Customer Service

  • Exhibit a high standard of customer service, professionalism, and confidentiality in all interactions.
  • Deliver services that exceed expectations for customer satisfaction and retention.

Demonstrating and Applying Discipline/Functional Knowledge

  • Utilize standard software applications such as MS Office, expense reporting systems, travel management tools, and Cvent.
  • Act decisively to rectify mistakes and propose solutions when necessary.
  • Assess the urgency of conflicting priorities on behalf of the supervisor; prioritize tasks effectively, identifying critical items and delegating appropriately.

Contributing to Teams

  • Foster collaboration by leveraging relationships and knowledge within the organization.
  • Build and maintain relationships with key colleagues and stakeholders across different departments.
  • Work effectively in a virtual team-oriented environment.

Additional Responsibilities/Competencies

  • Communicate clearly and effectively in both written and verbal formats.
  • Approach challenges with a positive and open mindset.
  • Demonstrate creativity and innovation to enhance departmental processes and improve team productivity.
  • Earn the trust and confidence of others through consistent authenticity and ethical conduct.
  • Maintain confidentiality regarding proprietary materials and information.
  • Undertake special projects and other duties as assigned.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.