Hong Kong Store Leadership Role

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Abercrombie and Fitch Stores Full time

Abercrombie & Fitch Stores in Hong Kong is seeking a highly skilled and experienced Store Manager to lead our teams and drive business growth.

Compensation: HK$200.00 per hour, with opportunities for bonuses and incentives.

Job Description

We are looking for a talented individual to join our team as a Store Manager. As a key member of our leadership team, you will be responsible for leading and developing our sales teams, managing store operations, and driving sales growth.

Responsibilities
  • Customer Experience: Deliver exceptional customer service and create a welcoming shopping environment.
  • Drive Sales: Develop and implement strategies to increase sales and achieve business objectives.
  • OMNI Channel Fulfillment: Ensure seamless integration of online and offline channels to provide a cohesive customer experience.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and ensure effective supervision of sales teams.
  • Store & Stockroom Operations: Manage inventory, maintain accurate records, and ensure efficient stockroom operations.
  • Staffing, Scheduling, and Payroll Management: Recruit, train, and develop sales teams, manage scheduling, and oversee payroll processes.
  • Training and Development: Provide ongoing training and development opportunities to support the growth and success of sales teams.
  • Communication: Foster open communication and collaboration among teams to drive business results.
  • Asset Protection: Implement measures to prevent theft and ensure a safe working environment.
Requirements

To be successful in this role, you will need:

  • 2+ years of store management experience: Proven track record of leading high-performing teams and driving business growth.
  • Proven ability to drive business results in a retail environment: Demonstrated success in increasing sales, improving customer satisfaction, and achieving business objectives.
  • Strong critical thinking & problem-solving skills: Ability to analyze complex problems, identify solutions, and make informed decisions.
  • Ability to work in a fast-paced and dynamic environment: Flexibility and adaptability to meet changing business needs.
  • Strong ability to assess and develop talent: Expertise in recruiting, training, and developing high-performing teams.
  • Excellent communication and leadership skills: Ability to inspire and motivate teams, build strong relationships, and communicate effectively.
  • High attention to detail, thoroughness and accuracy: Meticulous approach to managing inventory, records, and other business-critical tasks.
  • Self-motivated with ability to take initiative: Proactive approach to identifying opportunities, solving problems, and driving business growth.
  • Strong ability to build relationships and collaborate effectively: Ability to foster strong partnerships with internal stakeholders, external vendors, and customers.
Benefits

Abercrombie & Fitch Stores offers a competitive benefits package, including:

  • Additional Monthly Sale Incentive Bonus Program: Opportunities to earn bonuses based on sales performance.
  • Additional 13th Month Bonus for eligible associates: Year-end bonus for meeting performance targets.
  • Generous Paid Time Off: Accrued time off for rest and relaxation.
  • Paid Volunteer Day per Year: Opportunity to give back to the community.
  • Merchandise Discount across our brands: Employee discounts on Abercrombie & Fitch merchandise.
  • Medical and Dental Insurance: Comprehensive health insurance coverage.
  • Leadership Training and Development: Ongoing training and development opportunities to support career growth.
  • Opportunities for Career Advancement: Opportunities to advance within the company.

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