Head of Operational Excellence, Payment and Deposit Functions
4 days ago
Mitsubishi UFJ Financial Group (MUFG) is one of the world's leading financial institutions, with a global presence and a commitment to innovation, collaboration, and integrity. Our team is dedicated to providing exceptional service to our clients and communities, while fostering a culture of excellence and continuous improvement. We are passionate about creating value for all stakeholders and making a positive impact through our work.
Job Description:
- To assist the team lead in managing daily operations and relevant activities.
- To participate in projects and act as representative of Deposit and Payment Operations.
- To perform reconciliation of daily pending/unprocessed/irregularity transactions.
- To support determining the level of support on new product offerings and managing risk profile for the team.
- To investigate operational incidents/errors and prepare draft reports, providing countermeasures/recommendations for improvement to mitigate risk in future.
- To support development of the team's strategy including but not limited to review and re-engineer current procedures/workflows to enhance the efficiency of operations.
Requirements:
- Tertiary Education.
- Minimum of 6 years of relevant experience.
- Sound knowledge of Faster Payment System and domestic remittance operations in Hong Kong.
- Strong communication and presentation skills to influence using technical data and information to support the line of reasoning.
- Good knowledge of AML requirement applicable to payment operations.
- Substantial experiences in high volume of payment transactions with banking systems.
- Good personal integrity and control mind set.
- Good communication skills and proficient in written and spoken English.
- Excellent computer literacy, especially in Microsoft Office Excel and Word.
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