Vice President, Team Lead, Deposit and Payment Operations

7 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Robert Walters Full time
Vice President, Team Lead, Deposit and Payment Operations

Location: Hong Kong

Opportunity Overview: Robert Walters has an exciting opportunity for a Vice President, Team Lead, Deposit and Payment Operations to join the client for a 12-month contract position. This role will provide exposure to a truly international and multi-cultural environment that appreciates and respects individuality.

About our Client: Our client is the fifth largest global bank by assets, with 2400 locations in over 50 markets. Our client has approximately 360 years of history and a global network with over 180,000 employees.

Key Responsibilities:

  • Manage the daily operations of the team and relevant activities and systems to ensure all transactions are processed, settled, and reported in a timely manner.
  • Lead the project and act as representative of Deposit and Payment Operations.
  • Perform reconciliation of daily pending/unprocessed/irregularity transactions.
  • Support in determining the level of support on new product offerings and managing the risk profile for the department.
  • Investigate operational incidents/errors and prepare draft reports, providing countermeasures/recommendations for improvement to mitigate risk in the future.
  • Support development of the department's strategy, including reviewing and re-engineering current procedures/workflows to enhance the efficiency of operations.
  • Participate in ad-hoc exercises in response to inspections and examinations by auditors, authorities, or regulators.
  • Develop and maintain strong stakeholder management with key stakeholders both within the client's organization and externally.
  • Deliver a high quality of service to enhance the function's reputation and meet customer expectations.
  • Work in partnership with various departments to consult on complex transaction issues.
  • Collaborate with Compliance when transactions may be subject to restrictions.
  • Update the Branch operations manual and all policies to ensure alignment with regulations.
  • Adhere to the department's strategies and requirements from compliance, branch management, and Head Office.

Job Requirements:

  • Tertiary Education.
  • Minimum of 8 years of relevant experience.
  • Sound knowledge of Faster Payment System and domestic remittance operations in Hong Kong.
  • Strong coaching, mentoring, and leadership skills to lead and manage the team.
  • Strong communication and presentation skills to influence using technical data and information.
  • Good knowledge of AML requirements applicable to payment operations.
  • Substantial experience in high volume payment transactions with banking systems.
  • Good personal integrity and control mindset.
  • Good communication skills and proficient in written and spoken English.
  • Excellent computer literacy, especially in Microsoft Office Excel and Word.

Client promotes collaboration and aims to provide a supportive and inclusive environment where all individuals can maximize their full potential.

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